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Tel: 01403 888 388 Fax: 08716 617 114
Units 5c & 5d, Sumners Ponds, Chapel Road, Horsham, West Sussex, RH13 0PR
Terms and Conditions
X-Eng and the X-Eng
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For training purposes
and your own security, your call may be recorded. Recordings are mostly
discarded after 30 days.
If you find that we have stored any of your details incorrectly, please email or write to the above address and it will be amended immediatly.
All prices are displayed in UK Pounds sterling and are shown inclusive of VAT (Value Added Tax). Delivery prices are quoted for delivery to mainland UK. Shipping outside the UK can be arranged - please contact us for prices.
We reserve the right to vary prices as the market and supplier costs demand. We will however honor any quotations given for a period of 30 days. Any price quoted on the this web site will be considered correct at the time of order placement.
X-Eng currently accept payment through PayPal(tm). PayPal accept all major credit and debit cards including Mastercard, Visa, Switch, Solo or Delta.
X-Eng will accept cheques made payable to PSI Design Ltd. Orders will only be dispatched on receipt of cleared funds in the event of payment by cheque or authorisation by your credit card provider.
X-Eng shall have the right to refuse or cancel any order submitted whether or not the order has been confirmed. If your payment has already been processed and we subsequently cancel your order, we will immediately issue a refund for the full value of the amount processed.
All orders are dispatched via a range of carriers to ensure you pay the minimum costs. Please note that some delivery items will require a signature on arrival.
We will endeavor to dispatch all orders promptly within 2 days , but occasionally, due to manufacturing delays, orders may take up to 28 days for delivery. If your order is urgent please tell us and we will do our best to dispatch it quickly. On rare occasion some items may be out of stock at the manufacturer, but we will notify you of the estimated arrival date so you can decide whether or not to proceed with the order.
Orders may be canceled within 7 working days of an order being placed so long as the goods have not been dispatched. Under exceptional circumstances this limit may be extended or waived. Please contact us for further information.
Orders may be returned within 15 working days after the goods were received for a full credit or refund in the following circumstances:
If it is agreed that the goods have been delivered faulty or damaged we will offer you a refund OR a replacement.
Specifications and technical details may vary. We will always try to supply the latest and best specification we can.
Products are guaranteed
for 12 months against faulty workmanship or materials in normal use. (Off
road users are usually covered, but at our discretion).
All our products are considered non standard fitments and are therefore supplied, fitted and used entirely at the vehicle owner/driver's responsibility.
These terms and conditions
are governed and shall be interpreted in accordance with UK law. If any part
of these terms and conditions shall be found to be unlawful it shall not affect
the validity or enforceability of the remainder of the conditions. In respect
of consumer sales only, statutory rights are unaffected by these terms and